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Our refund guarantee

Your payment is always protected with Telecom.live™.

Updated over a week ago

Our commitment

At Telecom.live™, most requests are completely free for businesses. For certain address types or premium access, a small fee may apply to process your request.

When a payment is required, it’s backed by our refund guarantee. If we can’t deliver results, you’ll receive a full refund automatically — no hassle, no follow-ups.


Automatic refunds

If results aren’t available within 48 hours, your payment is automatically refunded. It’s simple, seamless, and guaranteed.


Other refund scenarios

If a request cannot be completed for any reason, your payment will be refunded in full. You’ll receive an email once it’s processed.

👉 For more details on how access fees work, visit our Pricing page.

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