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Business Phone Options: Cloud-Based, SIP, PRI, and Analog

Why every business is moving to cloud-based phone systems.

Updated this week

The problem with old systems

Analog lines, PRI trunks, and SIP trunks have served businesses for years — but they’re costly, hard to manage, and limited in features. Outages, weather issues, and expensive hardware repairs make them more of a burden every year.


Why cloud-based phones are different

Cloud-based phone systems run over the internet, not copper or bulky onsite equipment. They’re more reliable, packed with features, and often cost less each month. Many providers even include the phones in your plan, so you don’t need to buy new hardware.


How cloud compares

Cloud-Based

SIP / PRI

Analog

Reliability

Built-in redundancy, calls auto-forward if internet drops

Dependent on single circuits and onsite gear

Prone to weather and copper line issues

Features

Voicemail-to-email, extensions anywhere, mobile apps, call routing, easy admin portal

Limited, requires costly add-ons

Very basic, dial tone only

Hardware

Phones often included in monthly price

Expensive PBX equipment

Outdated copper-based hardware

Scalability

Add or remove lines instantly

Hardware upgrades needed

Very limited

Maintenance

Managed by provider, no IT staff required

Needs on-site PBX management

Frequent repairs, costly upkeep


Ready to upgrade?

No matter what system you use today — SIP, PRI, or Analog — switching to cloud-based phones is simple. Providers offer strong incentives, from free phones to bundled features, and the monthly bill is usually less than what you’re paying now.


The takeaway

Cloud-based phone systems aren’t just the future — they’re the better choice today. They’re more reliable, feature-rich, and affordable. It’s the upgrade that makes sense for every business.

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