What is a Cloud PBX?
A Cloud PBX (Private Branch Exchange) is a business phone system hosted in the cloud instead of on physical equipment. It routes incoming and outgoing calls, manages voicemail, and powers features like call forwarding and auto-attendants—all through the internet using VoIP (Voice over Internet Protocol).
How It Works
Rather than buying and maintaining on-site PBX hardware, businesses connect their phones, apps, and devices to a provider-hosted system. Calls are carried securely over the internet, and administrators manage everything through an online dashboard.
Key Benefits
No hardware – Everything runs in the cloud, with no complex installation.
Scalable – Easily add or remove users as your business grows.
Cost-efficient – Subscription-based pricing replaces large upfront costs.
Advanced features – Auto-attendants, voicemail-to-email, call recording, and more.
Mobile-ready – Employees can take calls on desk phones, mobile devices, or softphones anywhere with internet access.
Reliable – Providers host Cloud PBX in redundant data centers for maximum uptime.
Simple management – Configure users, call flows, and analytics in a web-based portal.
Why Businesses Use It
Cloud PBX modernizes business communication by combining advanced features with flexibility. From small teams to large enterprises, companies choose Cloud PBX to reduce costs, support remote work, and ensure reliable communication across every location.
Compare pricing from top providers in minutes.
Start your search for Cloud PBX with Telecom.live™.