# Telecom.live | Help Center > How can we help today? ## Service Orders - [Placing and managing orders](https://help.telecom.live/en/articles/12468181-placing-and-managing-orders.md): Order services online, track progress, and prepare for installation. - [Why orders get canceled](https://help.telecom.live/en/articles/2597652-why-orders-get-canceled.md): Understand why an order may not move forward and what options you’ll have. - [How to cancel an order](https://help.telecom.live/en/articles/12468132-how-to-cancel-an-order.md): Canceling is simple and can be done right from your account. - [Installation best practices](https://help.telecom.live/en/articles/2597792-installation-best-practices.md): Order early, plan ahead. - [Your first bill \(from your provider\)](https://help.telecom.live/en/articles/2597926-your-first-bill-from-your-provider.md): What to expect once your new services are installed. - [Cancel your auto-renewal](https://help.telecom.live/en/articles/2597813-cancel-your-auto-renewal.md): Notify your existing provider with a non-renewal notice. - [Porting phone numbers](https://help.telecom.live/en/articles/2597779-porting-phone-numbers.md): How to keep your existing numbers when switching providers.