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Installation best practices

Order early, plan ahead.

Updated this week

Why installation planning matters

Telecom isn’t a last-minute task. Installations depend on factors like permits, building access, and construction. Planning ahead prevents downtime, overlap billing, and auto-renewals—while giving you room for surprises.


Standard installation timeline

Most business internet or phone services take 30–45 days to install.

👉 Place your order 60–90 days before you need service to stay on schedule.


Non-standard installation timeline

If your building requires new construction—like running new fiber or coax lines—installations can take 90–120 days.

👉 Place your order 5–6 months in advance to avoid delays.


Typical installation timeframes

Service

Standard Install

With Construction

Notes

Dedicated Internet (Fiber DIA)

30–45 days

60–120 days

Longer timelines if permits or new fiber build-out are required.

Broadband (Cable/Coax)

1–3 business days

30–120 days

Fast if service is already in place; construction timelines vary by provider.

Satellite Internet

3–5 days

N/A

Typically installed within the same week; weather or equipment availability may affect timing.

VoIP (Cloud-based Phones)

14–21 days

+10–15 business days if porting

Number porting can extend the process depending on the losing carrier’s response.


What can delay installation

Your order may take longer if:

  • The service address is incorrect or changes mid-order

  • A site survey reveals extra work is required

  • Building restrictions (permits, right of way, or landlord delays) slow the process

  • Weather or equipment availability impact scheduling


Expedited installation options

Some carriers offer faster installation for an additional fee. After your order is submitted, ask your provider if expedited service is available and what it costs.


Why sooner is better

It’s always easier to install early than to rush at the last minute. Early planning helps you:

  • Avoid auto-renewals with your current provider

  • Prevent business downtime

  • Ensure a clean handoff between old and new services


Coordinating installation and disconnect dates

Confirm installation dates with your new provider. Once your new service is scheduled, you’ll know when to send a disconnect notice to your current provider.


Don’t forget existing services

If you’re switching providers, don’t forget about your existing contract. Send a non-renewal notice on time and wait to disconnect until new services are live.


Key takeaway

Order early, plan ahead, and stay coordinated with your provider. The more time you give your installation, the smoother your transition will be.

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