Telecom.live™

Place orders, track progress, and prepare for setup.

Service Orders

Order services online, track progress, and prepare for installation.

Placing and managing orders

Understand why an order may not move forward and what options you’ll have.

Why orders get canceled

Canceling is simple and can be done right from your account.

How to cancel an order

Orders & Management

Installation best practices

What to expect once your new services are installed.

Your first bill (from your provider)

Notify your existing provider with a non-renewal notice.

Cancel your auto-renewal

How to keep your existing numbers when switching providers.

Porting phone numbers

Setup & Installation

Why you may have been asked to sign a document.

Understanding your signature request

Authorizations

Service Status

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